Store Policy
Thank you for visiting our store.
Your satisfaction is important for us.
We are happy to help you. Contact us.
1) Products:
a) For Foods, Best Before Date is printed on a product as:
Year, Month, Date
Or
Year, Month
b) Labeling information: Japanese.
c) The package of a product would be changed without notice.
2) Shipping:
a) At customs clearance, a product is declared as " for personal use".
b) We cannot include a Restaurant, nor Corporate name on the shipping address.
c) We do not mark merchandise below value or mark items as “gifts” for your purchase.
d) The buyer is responsible for Import duty (tax), and Customs clearance in the receiving
country.
e) Import duty is normally collected from you by the delivering freight (shipping) company,
do not confuse it with additional shipping charges.
f) In some areas, the surcharge for “Out of Delivery area” or “Remote area” would be
additionally applied. and would be charged from us before the shipment.
g) A recycle (including Amazon) box would be used for packing.
3) Return:
a) A return by a buyer's reason is not accepted.